Introduction of a change requires someone to sit down and think through all the possible implications of that change. This sounds simple enough, and is, as long as you keep inm mind one basic premise – You only know what you know.

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In the most recent AIM magazine, more notable people were quoting the millions lost to poor change management practices. $100 million annually was the number mentioned by Martin North, Industry Director at Fujitsu.
No surprise right? Haven’t we been reading about these numbers for years now? We keep getting feedback that we are “crap” at managing [...]

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Never a truer word was said. This came to life for me this week as I continued to make longer term plans for my business.
We have all experienced the boost you get from simply contemplating something new.  From this point our thoughts can take us in two directions (both familiar to me…)
Direction 1 – We can [...]

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The worldwide airline crisis resulting from the volcano has the airlines reaching for their crisis management plans. As we speak, it is estimated the industry is losing $218 million per day. Yikes.
What we  can learn from the airlines as they try to adapt their daily operations to an unforeseeable, significant event, is the value of [...]

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Some years ago I was working as an employee for a company implementing a new performance management system. This new system required online entry of individual data and outcomes, which rolled up to team and Business Unit results. The software behind the program came from the US. They demonstrated it on their flash new PC’s, [...]

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